Terms & Conditions

1. Acceptance of Terms

By accessing and using the RaktTech Solutions website (rakttech.com) or engaging our services, you accept and agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services

RaktTech Solutions provides cloud consulting, DevOps engineering, AI integration, custom SaaS development, managed services, and related technology consulting services. The specific scope, deliverables, timelines, and pricing for any engagement are defined in a separate Statement of Work (SOW) or Service Agreement executed between the parties.

3. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of RaktTech Solutions and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

Intellectual property created during client engagements is governed by the applicable client agreement. By default, work product delivered to clients becomes client property upon receipt of full payment, unless otherwise specified in the engagement agreement.

4. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of an engagement. This includes source code, architecture designs, business processes, and financial information. Confidentiality obligations survive the termination of any engagement by three (3) years.

5. Payment Terms

Payment terms are specified in individual engagement agreements. Unless otherwise agreed, invoices are due within thirty (30) days of issuance. Late payments may be subject to interest charges as specified in the applicable agreement. Work may be suspended for accounts more than 30 days overdue.

6. Limitation of Liability

To the maximum extent permitted by applicable law, RaktTech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability for any claim shall not exceed the amount paid by you for the services giving rise to the claim in the three months preceding the claim.

7. Warranties

We warrant that our services will be performed with professional care and skill consistent with industry standards. We do not warrant that services will be uninterrupted or error-free. THE WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.

8. Indemnification

You agree to indemnify and hold harmless RaktTech Solutions from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.

9. Termination

Either party may terminate an engagement per the terms of the applicable agreement. In the absence of a specific agreement, either party may terminate services with 30 days written notice. Upon termination, you remain liable for fees for services rendered up to the termination date.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation, followed by binding arbitration if necessary.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting to the website. Continued use of our services after changes constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at: admin@rakttech.com